Legal notice
Seller
SENSO del MARE
Operated by STAR SENSE Co., Ltd.
Representative
Midori MORI
Location
STAR SENSE Co., Ltd.
2-6-14 Bancho, Takamatsu-city,
Kagawa 760-0017 JAPAN
Contact Information
Phone: +81-87-825-9805
Email: customer@sensodelmare.com
For inquiries, please contact us by email.
Product Prices
All prices are listed on each product page.
Unless otherwise stated, a 10% Japanese consumption tax will be added to the product price for deliveries within Japan.
For international shipping of apparel, prices are displayed excluding the 10% Japanese consumption tax.
Additional Fees
- Shipping fees (calculated at checkout)
Payment Methods
- VISA / MasterCard / JCB / AMEX / Discover Card
- APPLE PAY / GOOGLE PAY / PayPal / SHOP PAY
Payment Timing
Payment is processed at the time of order confirmation.
Delivery Time
Once payment is confirmed, orders are typically shipped within 3–4 business days.
Please note:
- Delivery times may vary depending on destination country and customs clearance.
- During peak periods or holidays, shipping may take longer than usual.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, and other charges upon arrival in the destination country.
These charges are the responsibility of the customer.
【USA】
For shipments to the United States only, duties are prepaid under DDP (Delivered Duty Paid).
【Others】
For all other destinations, shipments are made under DDU (Delivered Duty Unpaid), and customers are required to pay any applicable customs duties and value-added taxes upon import.
For more details, please read here.
OVERSEAS SHIPPING
Returns, Exchanges, and Cancellations
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 30 days of delivery.
We will review the situation and offer a replacement or refund.
customer@sensodelmare.com
Refund Policy
Approved refunds will be issued to the original payment method.
Processing times may vary depending on the payment provider.
Return Shipping Fees
- Covered by us in case of defective or incorrect items
- Otherwise, the customer is responsible
Important Notes
Contact
For any inquiries regarding orders, shipping, or returns:
SENSO del MARE
customer@sensodelmare.com
